Thank you for visiting Narjqa.shop. Whether you have questions about your order, need assistance, or simply want to provide feedback, we’re here to help.
1. How to Reach Us
Primary Contact Email
Email: contact@narjqa.shop
We strive to respond to all email inquiries within 24-48 business hours.
Customer Support Phone Number
Phone Number: +1 (305) 555-1932
Our support line is available Monday through Friday, from 9 AM to 6 PM EST.
Official Mailing Address
Narjqa.shop Headquarters
1230 Ocean Park Blvd, Suite 310
Santa Monica, CA 90405
United States
2. Business Hours
| Day | Opening Hours (EST) |
|---|---|
| Monday | 9 AM – 6 PM |
| Tuesday | 9 AM – 6 PM |
| Wednesday | 9 AM – 6 PM |
| Thursday | 9 AM – 6 PM |
| Friday | 9 AM – 6 PM |
| Saturday & Sunday | Closed |
Emails received during weekends or public holidays will be handled the next business day.
3. Wholesale and Partnerships
For wholesale inquiries or business partnerships, kindly contact:
Business Development Email: partners@narjqa.shop
4. Order Status and Tracking
If you have questions about your order or need tracking assistance, please include:
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Your full name
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Order ID
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Purchase date
When emailing our support team at contact@narjqa.shop.
5. Response Time
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Emails: Within 1-2 business days
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Phone Calls: Immediate during open hours
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Live Chat: Average wait time: 2-5 minutes
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Social Media DMs: Within 48 hours
6. Contact Form
Alternatively, fill out our contact form directly on the website’s Contact Us page for any general or specific inquiries. Ensure your email address is accurate to receive our reply.
7. Customer Service Commitment
At Narjqa.shop, customer satisfaction is our priority. Whether you’re dealing with a delivery issue, a refund request, or product feedback, our team is dedicated to resolving your concern swiftly and professionally.
8. Emergency Support
In case of urgent matters affecting security, fraud, or personal data breaches, mark your email as URGENT in the subject line for prioritized handling.
9. Stay Connected
Your voice matters! Please don’t hesitate to reach out to us with feedback, suggestions, or questions. We value every communication and view it as an opportunity to serve you better.